Effective Business Communication in English | UMPSA Advanced
Online · Live Session 24–25 January 2026

Effective Business Communication in English

A professional development programme designed to help working professionals communicate with clarity, confidence, and credibility in meetings, workplace conversations, and written communication.

Why Join This Programme

Designed for real workplace communication — not language theory.

Meeting Confidence

Speak clearly and structure ideas in meetings.

Professional Tone

Apply appropriate tone with colleagues and stakeholders.

Cross-Cultural Awareness

Communicate effectively across diverse workplaces.

Clear Business Writing

Write concise, structured, action-oriented emails.

Programme Overview

Format

Online · Live Session

Duration

2 Days

Focus

Workplace Communication

Certification

UMPSA Advanced

Programme Structure & Syllabus

Day 1

Workplace English Essentials
Effective Verbal Communication

Day 2

Cross-Cultural Business Communication
Business Writing Skills

Trainer

Trainer

Dr. Ezihaslinda Binti Ngah

PhD in English Language Studies · TESOL & Educational Technology

• Lecturer at UMPSA since 2008
• Specialist in ESP: Presentation & Business Communication
• Certified HRDF Trainer
• Focus on work-ready English & oral communication

Programme Fee

Normal Price: RM1,499
Promo Price: RM1,299*
Save RM200
* Fees stated are inclusive of SST.

We Are Excited To Meet You!

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